Technical Support   [Archived Catalog]
2012-2013 Catalog [Aug. 2012-Aug. 2013]

CTS 1154 - Technical Support

This course teaches applications for technical support staff including word processing, technical drawing, presentation skills and project organization as they apply to individual technical career development. Included are self-assessments, cover letters, resumes, interview preparation and live interview practice. The focus is on development of soft skills for technical support.
Degrees Offered: A.S., B.A.S.

Credit Hours:3. 
Contact Hours: 3 lecture hours; 1 laboratory hour.