2011-2012 Catalog [Aug. 2011-Aug. 2012] [Archived Catalog]
Office Support (6100)
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The Office Administration program enables students to gain skills and knowledge of computer software, office systems, office budgets, customer service and human resources necessary in managing today’s automated offices. Career paths include jobs such as administrative assistant, executive secretary, general office manager, office clerk and receptionist.
There are four options within this program:
Students may choose to pursue an A.S. or A.A.S. degree and earn technical certificates while completing the requirements for the degree, or pursue one or more certificate programs to develop or upgrade their skills in a particular field. Contact an advisor or counselor to determine the career education path that is best for you.
Students may complete a degree in only one of the two specialty tracks: Office Management or Medical Office. Students who wish to add a second area of specialization after completing a degree should pursue the technical certificate in that area.
Office Support
Technical Certificate
Where do you see yourself in a business office? Would you like to sit at the front desk, greeting callers and visitors and answering their questions? You may prefer to work behind the scenes as a data entry clerk. Your first choice might be to handle customer inquiries over the telephone and process service transactions. After completing the Office Support certificate program, you’ll be qualified for any of these vital, well-paid positions. If you’re presently employed, the supplemental training will increase your knowledge and help you progress in your career.
Career Opportunities, Rapid Placement
Jacksonville is a city committed to economic development. Opportunities are especially strong in customer service, hospital administration, law firms, religious organizations, real estate firms, government offices, car dealerships, hotels, schools, sports teams, libraries, transportation and manufacturing.
Need More Information? Contact:
Sandra Beck, Downtown Campus, (904) 633-8380/5949
Janice Hall, North Campus, (904) 766-6705 |